{"id":16320,"date":"2025-09-11T19:34:02","date_gmt":"2025-09-11T22:34:02","guid":{"rendered":"https:\/\/www.bs4it.com.br\/?page_id=16320"},"modified":"2026-04-01T10:39:51","modified_gmt":"2026-04-01T13:39:51","slug":"ouvidoria","status":"publish","type":"page","link":"https:\/\/www.bs4it.com.br\/en\/ouvidoria\/","title":{"rendered":"Ombudsman"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_slider _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_slide heading=&#8221;Ouvidoria &#8211; Seu canal direto com a gente!&#8221; button_text=&#8221;FALE COM A GENTE!&#8221; button_link=&#8221;#et_pb_contact_form_0&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_level=&#8221;h1&#8243; header_text_color=&#8221;#06034b&#8221; header_font_size=&#8221;28px&#8221; body_font=&#8221;&#8211;et_global_body_font||||||||&#8221; body_text_color=&#8221;#06034b&#8221; body_line_height=&#8221;1.3em&#8221; background_image=&#8221;https:\/\/www.bs4it.com.br\/wp-content\/uploads\/2025\/09\/ouvidoria-min.avif&#8221; background_enable_image=&#8221;on&#8221; custom_button=&#8221;on&#8221; button_text_color=&#8221;#06034b&#8221; button_bg_color=&#8221;#fba81a&#8221; button_border_width=&#8221;0px&#8221; button_border_color=&#8221;RGBA(255,255,255,0)&#8221; button_border_radius=&#8221;100px&#8221; button_font=&#8221;&#8211;et_global_heading_font|700|||||||&#8221; global_colors_info=&#8221;{}&#8221; sticky_transition=&#8221;on&#8221;]<\/p>\n<p>Aqui, sua voz \u00e9 ouvida com respeito, aten\u00e7\u00e3o, transpar\u00eancia<br \/>e total confidencialidade.<\/p>\n<p>[\/et_pb_slide][\/et_pb_fullwidth_slider][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#ededed&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>O que \u00e9 Ouvidoria?<\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;&#8211;et_global_body_font|300|||||||&#8221; text_text_color=&#8221;#565656&#8243; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.3em&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p data-start=\"281\" data-end=\"600\" style=\"text-align: justify;\">A Ouvidoria \u00e9 um canal independente e imparcial, criado especialmente para ouvir voc\u00ea. Aqui, registramos e analisamos manifesta\u00e7\u00f5es que n\u00e3o foram solucionadas pelos canais de atendimento tradicionais.<br data-start=\"667\" data-end=\"670\" \/>Al\u00e9m disso, nosso compromisso \u00e9 dar voz ao cliente, garantindo transpar\u00eancia, respeito e solu\u00e7\u00f5es justas.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#066c92&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#FFFFFF&#8221; header_text_color=&#8221;#FFFFFF&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Como funciona?<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_icon font_icon=&#8221;&#xf658;||fa||900&#8243; icon_color=&#8221;#FFFFFF&#8221; icon_width=&#8221;72px&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_icon][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;&#8211;et_global_body_font||||||||&#8221; header_text_color=&#8221;#FFFFFF&#8221; header_font_size=&#8221;24px&#8221; header_2_font=&#8221;&#8211;et_global_body_font||||||||&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; header_2_font_size=&#8221;24px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 style=\"text-align: center;\">ENVIE SUA MANIFESTA\u00c7\u00c3O<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;&#8211;et_global_body_font|300|||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.3em&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\">Primeiro, preencha o formul\u00e1rio com todos os detalhes da sua solicita\u00e7\u00e3o, sugest\u00e3o ou reclama\u00e7\u00e3o.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_icon font_icon=&#8221;&#x69;||divi||400&#8243; icon_color=&#8221;#FFFFFF&#8221; icon_width=&#8221;72px&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_icon][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;&#8211;et_global_body_font||||||||&#8221; header_text_color=&#8221;#FFFFFF&#8221; header_font_size=&#8221;24px&#8221; header_2_font=&#8221;&#8211;et_global_body_font||||||||&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; header_2_font_size=&#8221;24px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 style=\"text-align: center;\">AN\u00c1LISE<br \/>DO CASO<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;&#8211;et_global_body_font|300|||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.3em&#8221; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Em seguida, nossa equipe de Ouvidoria recebe a demanda e realiza uma avalia\u00e7\u00e3o criteriosa, sempre com imparcialidade.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_icon font_icon=&#8221;&#xf122;||fa||900&#8243; icon_color=&#8221;#FFFFFF&#8221; icon_width=&#8221;72px&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_icon][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;&#8211;et_global_body_font||||||||&#8221; header_text_color=&#8221;#FFFFFF&#8221; header_font_size=&#8221;24px&#8221; header_2_font=&#8221;&#8211;et_global_body_font||||||||&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; header_2_font_size=&#8221;24px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 style=\"text-align: center;\">ENCAMINHAMENTO<br \/>E RETORNO<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|300|||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.3em&#8221; text_orientation=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Por fim, o caso \u00e9 direcionado ao setor respons\u00e1vel. Assim,\u00a0 voc\u00ea recebe um retorno com as provid\u00eancias adotadas dentro do prazo informado.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#ededed&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Exemplos de manifesta\u00e7\u00f5es que podem ser registradas<\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;&#8211;et_global_body_font|300|||||||&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.3em&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p data-start=\"1358\" data-end=\"1452\">Voc\u00ea pode utilizar este canal para diferentes situa\u00e7\u00f5es. Portanto, veja alguns exemplos:<\/p>\n<ul data-start=\"1454\" data-end=\"1667\">\n<li data-start=\"1454\" data-end=\"1517\">\n<p data-start=\"1456\" data-end=\"1517\">Reclama\u00e7\u00f5es n\u00e3o resolvidas em outros canais de atendimento.<\/p>\n<\/li>\n<li data-start=\"1518\" data-end=\"1570\">\n<p data-start=\"1520\" data-end=\"1570\">Sugest\u00f5es de melhorias em processos ou servi\u00e7os.<\/p>\n<\/li>\n<li data-start=\"1571\" data-end=\"1630\">\n<p data-start=\"1573\" data-end=\"1630\">Den\u00fancias relacionadas \u00e0 conduta, \u00e9tica ou atendimento.<\/p>\n<\/li>\n<li data-start=\"1631\" data-end=\"1667\">\n<p data-start=\"1633\" data-end=\"1667\">Elogios ou feedbacks relevantes.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1669\" data-end=\"1808\">Entretanto, \u00e9 importante refor\u00e7ar que a Ouvidoria deve ser acionada apenas ap\u00f3s a utiliza\u00e7\u00e3o dos canais de atendimento convencionais.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#dddddd&#8221; background_enable_image=&#8221;off&#8221; background_blend=&#8221;soft-light&#8221; filter_saturate=&#8221;102%&#8221; filter_brightness=&#8221;99%&#8221; filter_contrast=&#8221;103%&#8221; mix_blend_mode=&#8221;color-dodge&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;2_3,1_3&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;&#8211;et_global_heading_font||||||||&#8221; header_text_color=&#8221;#06034b&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Ouvidoria Interna &#8211; Exclusiva para Colaboradores<\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;&#8211;et_global_body_font|300|||||||&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.3em&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p data-start=\"1363\" data-end=\"1424\">Se voc\u00ea faz parte do nosso time, sua voz tamb\u00e9m \u00e9 essencial para a constru\u00e7\u00e3o de um ambiente de trabalho cada vez melhor.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#777777&#8243; header_3_font=&#8221;&#8211;et_global_body_font||||||||&#8221; header_3_text_color=&#8221;#565656&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Acesse a Ouvidoria Interna no Feedz<\/h3>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/app.feedz.com.br\/ouvidoria&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;ABRIR MANIFESTA\u00c7\u00c3O&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;18px&#8221; button_text_color=&#8221;#06034b&#8221; button_bg_color=&#8221;#E09900&#8243; button_border_width=&#8221;0px&#8221; button_border_radius=&#8221;100px&#8221; button_font=&#8221;&#8211;et_global_heading_font|&#8211;et_global_heading_font_weight|||||||&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.bs4it.com.br\/wp-content\/uploads\/2025\/09\/BS4IT-Solucoes-em-Tech-logotipo-laranja-azul-scaled.avif&#8221; title_text=&#8221;BS4IT Solu\u00e7\u00f5es em Tech &#8211; logotipo laranja azul&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#ededed&#8221; background_image=&#8221;https:\/\/www.bs4it.com.br\/wp-content\/uploads\/2025\/09\/network-security-system-perforated-paper-padlock-min-scaled.avif&#8221; background_blend=&#8221;soft-light&#8221; filter_saturate=&#8221;102%&#8221; filter_brightness=&#8221;99%&#8221; filter_contrast=&#8221;103%&#8221; mix_blend_mode=&#8221;color-dodge&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;2_3,1_3&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Transpar\u00eancia e Confidencialidade<\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;&#8211;et_global_body_font|300|||||||&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.3em&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p data-start=\"1363\" data-end=\"1424\" style=\"text-align: justify;\">Todas as manifesta\u00e7\u00f5es s\u00e3o tratadas de forma sigilosa e imparcial.<br data-start=\"1924\" data-end=\"1927\" \/>Sua identidade ser\u00e1 preservada sempre que solicitado. <br \/>Desse modo, garantimos que as informa\u00e7\u00f5es sejam utilizadas <br \/>apenas para an\u00e1lise e resolu\u00e7\u00e3o do caso.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Contact Info&#8221; _builder_version=&#8221;4.24.2&#8243; background_color=&#8221;#06034b&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;&#8211;et_global_body_font|300|||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;18px&#8221; text_line_height=&#8221;1.3em&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: justify;\">Al\u00e9m disso, as informa\u00e7\u00f5es enviadas por este formul\u00e1rio chegam diretamente ao time de Ouvidoria e s\u00e3o tratadas com total confidencialidade.<br data-start=\"192\" data-end=\"195\" \/>Se preferir, voc\u00ea tamb\u00e9m pode encaminhar sua manifesta\u00e7\u00e3o para<br \/>o e-mail <strong>ouvidoria@bs4it.com.br<\/strong><\/p>\n<p style=\"text-align: justify;\">O destino \u00e9 o mesmo, portanto escolha o canal em que se sentir mais \u00e0 vontade.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;3_5,2_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_contact_form email=&#8221;ouvidoria@bs4it.com.br&#8221; title=&#8221;Ouvidoria Externa &#8211; Queremos ouvir voc\u00ea&#8221; custom_message=&#8221;ORIGEM: WEBSITE -OUVIDORIA||et_pb_line_break_holder||||et_pb_line_break_holder||Nome:%%Name%%||et_pb_line_break_holder||Email Corporativo:%%E-mail%%||et_pb_line_break_holder||Telefone:%%Phone%%||et_pb_line_break_holder||CNPJ:%%Cnpj%%||et_pb_line_break_holder||Tipo de Manifesta\u00e7\u00e3o::%%Tipo_de_Manifesta\u00e7\u00e3o%%||et_pb_line_break_holder||Mensagem:%%Message%%&#8221; success_message=&#8221;Ol\u00e1, agradecemos sua mensagem. Em breve entraremos em contato!&#8221; submit_button_text=&#8221;REGISTRAR MANIFESTA\u00c7\u00c3O&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; _unique_id=&#8221;ff1a8c8a-775f-47ef-a33a-8173e6ce78c2&#8243; form_field_background_color=&#8221;#FFFFFF&#8221; form_field_text_color=&#8221;#000000&#8243; form_field_focus_background_color=&#8221;#FFFFFF&#8221; form_field_focus_text_color=&#8221;#000000&#8243; title_text_color=&#8221;#FFFFFF&#8221; title_font_size=&#8221;30px&#8221; captcha_text_color=&#8221;#FFFFFF&#8221; captcha_font_size=&#8221;24px&#8221; captcha_line_height=&#8221;1em&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;18px&#8221; button_text_color=&#8221;#06034b&#8221; button_bg_color=&#8221;#fba81a&#8221; button_border_width=&#8221;0px&#8221; button_border_color=&#8221;RGBA(255,255,255,0)&#8221; button_border_radius=&#8221;34px&#8221; button_font=&#8221;&#8211;et_global_body_font|&#8211;et_global_heading_font_weight|||||||&#8221; button_use_icon=&#8221;off&#8221; custom_css_free_form=&#8221;.et-pb-contact-message {||  color: #fff !important;||}&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_contact_field field_id=&#8221;Name&#8221; field_title=&#8221;Nome&#8221; allowed_symbols=&#8221;letters&#8221; _builder_version=&#8221;4.27.4&#8243; global_colors_info=&#8221;{}&#8221; button_text_size__hover_enabled=&#8221;off&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_text_color__hover_enabled=&#8221;off&#8221; button_one_text_color__hover_enabled=&#8221;off&#8221; button_two_text_color__hover_enabled=&#8221;off&#8221; button_border_width__hover_enabled=&#8221;off&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_border_color__hover_enabled=&#8221;off&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_border_radius__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_letter_spacing__hover_enabled=&#8221;off&#8221; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_bg_color__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221;][\/et_pb_contact_field][et_pb_contact_field field_id=&#8221;E-mail&#8221; field_title=&#8221;Email Corporativo&#8221; field_type=&#8221;email&#8221; _builder_version=&#8221;4.27.4&#8243; global_colors_info=&#8221;{}&#8221; button_text_size__hover_enabled=&#8221;off&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_text_color__hover_enabled=&#8221;off&#8221; button_one_text_color__hover_enabled=&#8221;off&#8221; button_two_text_color__hover_enabled=&#8221;off&#8221; button_border_width__hover_enabled=&#8221;off&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_border_color__hover_enabled=&#8221;off&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_border_radius__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_letter_spacing__hover_enabled=&#8221;off&#8221; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_bg_color__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221;][\/et_pb_contact_field][et_pb_contact_field field_id=&#8221;Phone&#8221; field_title=&#8221;Telefone&#8221; allowed_symbols=&#8221;numbers&#8221; _builder_version=&#8221;4.27.4&#8243; global_colors_info=&#8221;{}&#8221; button_text_size__hover_enabled=&#8221;off&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_text_color__hover_enabled=&#8221;off&#8221; button_one_text_color__hover_enabled=&#8221;off&#8221; button_two_text_color__hover_enabled=&#8221;off&#8221; button_border_width__hover_enabled=&#8221;off&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_border_color__hover_enabled=&#8221;off&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_border_radius__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_letter_spacing__hover_enabled=&#8221;off&#8221; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_bg_color__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221;][\/et_pb_contact_field][et_pb_contact_field field_id=&#8221;Sou&#8221; field_title=&#8221;Sou&#8221; field_type=&#8221;select&#8221; select_options=&#8221;%91{%22value%22:%22Cliente%22,%22checked%22:0,%22dragID%22:0},{%22value%22:%22Parceiro%22,%22checked%22:0,%22dragID%22:-1}%93&#8243; _builder_version=&#8221;4.27.4&#8243; global_colors_info=&#8221;{}&#8221; button_text_size__hover_enabled=&#8221;off&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_text_color__hover_enabled=&#8221;off&#8221; button_one_text_color__hover_enabled=&#8221;off&#8221; button_two_text_color__hover_enabled=&#8221;off&#8221; button_border_width__hover_enabled=&#8221;off&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_border_color__hover_enabled=&#8221;off&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_border_radius__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_letter_spacing__hover_enabled=&#8221;off&#8221; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_bg_color__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221;][\/et_pb_contact_field][et_pb_contact_field field_id=&#8221;Tipo_de_Manifesta\u00e7\u00e3o&#8221; field_title=&#8221;Tipo de Manifesta\u00e7\u00e3o:&#8221; field_type=&#8221;select&#8221; select_options=&#8221;%91{%22value%22:%22Reclama\u00e7\u00e3o%22,%22checked%22:0,%22dragID%22:-1},{%22dragID%22:0,%22value%22:%22Sugest\u00e3o%22,%22checked%22:0},{%22dragID%22:1,%22value%22:%22Den\u00fancia%22,%22checked%22:0},{%22dragID%22:2,%22value%22:%22Elogio%22,%22checked%22:0}%93&#8243; fullwidth_field=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; global_colors_info=&#8221;{}&#8221; button_text_size__hover_enabled=&#8221;off&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_text_color__hover_enabled=&#8221;off&#8221; button_one_text_color__hover_enabled=&#8221;off&#8221; button_two_text_color__hover_enabled=&#8221;off&#8221; button_border_width__hover_enabled=&#8221;off&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_border_color__hover_enabled=&#8221;off&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_border_radius__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_letter_spacing__hover_enabled=&#8221;off&#8221; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_bg_color__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221;][\/et_pb_contact_field][et_pb_contact_field field_id=&#8221;Message&#8221; field_title=&#8221;Mensagem&#8221; field_type=&#8221;text&#8221; fullwidth_field=&#8221;on&#8221; conditional_logic=&#8221;on&#8221; conditional_logic_rules=&#8221;%91{%22field%22:%22tipo_de_manifesta\u00e7\u00e3o%22,%22condition%22:%22is%22,%22value%22:%22Reclama\u00e7\u00e3o%22},{%22field%22:%22tipo_de_manifesta\u00e7\u00e3o%22,%22condition%22:%22is%22,%22value%22:%22Sugest\u00e3o%22},{%22field%22:%22tipo_de_manifesta\u00e7\u00e3o%22,%22condition%22:%22is%22,%22value%22:%22Den\u00fancia%22},{%22field%22:%22tipo_de_manifesta\u00e7\u00e3o%22,%22condition%22:%22is%22,%22value%22:%22Elogio%22}%93&#8243; _builder_version=&#8221;4.27.4&#8243; global_colors_info=&#8221;{}&#8221; button_text_size__hover_enabled=&#8221;off&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_text_color__hover_enabled=&#8221;off&#8221; button_one_text_color__hover_enabled=&#8221;off&#8221; button_two_text_color__hover_enabled=&#8221;off&#8221; button_border_width__hover_enabled=&#8221;off&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_border_color__hover_enabled=&#8221;off&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_border_radius__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_letter_spacing__hover_enabled=&#8221;off&#8221; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_bg_color__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221;][\/et_pb_contact_field][\/et_pb_contact_form][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#FFFFFF&#8221; header_text_color=&#8221;#FFFFFF&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div class=\"et_pb_module et_pb_text et_pb_text_15  et_pb_text_align_left et_pb_bg_layout_light\">\n<div class=\"et_pb_text_inner\">\n<p><span style=\"text-decoration: underline;\"><strong><\/strong><\/span><\/p>\n<p><span style=\"text-decoration: underline;\"><strong><\/strong><\/span><\/p>\n<p><span style=\"text-decoration: underline;\"><strong>Unidade Ribeir\u00e3o Preto<\/strong><\/span><\/p>\n<p>Rua: Jos\u00e9 Bianchi, 555 \u2013 Sala 1605 \u2013 Nova Ribeirania,\u00a0 Ribeir\u00e3o Preto \u2013 SP, 14096-730<\/p>\n<p><span style=\"text-decoration: underline;\"><strong>Unidade S\u00e3o Paulo<\/strong><\/span><\/p>\n<p><span>Rua Coronel Jos\u00e9 Eus\u00e9bio, 95 &#8211; <\/span><span>Casa 13 &#8211; CX Postal 1874, <\/span><span>Higien\u00f3polis, S\u00e3o Paulo &#8211; SP, 01239-030<\/span><\/p>\n<\/div>\n<\/div>\n<div class=\"et_pb_module et_pb_text et_pb_text_16  et_pb_text_align_left et_pb_bg_layout_light\">\n<div class=\"et_pb_text_inner\">\n<h1><span style=\"color: #ffffff;\">16 3623.0004<\/span><\/h1>\n<h1><span style=\"color: #ffffff;\">11 5192.0004<\/span><\/h1>\n<h1><span style=\"color: #ffffff;\">34 3195.1004<\/span><\/h1>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Nosso departamento de qualidade est\u00e1 dedicado para assegurar a satisfa\u00e7\u00e3o dos clientes em cada intera\u00e7\u00e3o. Envie uma mensagem para n\u00f3s!<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"[et_pb_section fb_built=\"1\" fullwidth=\"on\" admin_label=\"Hero\" _builder_version=\"4.24.2\" background_image=\"https:\/\/www.bs4it.com.br\/wp-content\/uploads\/2024\/03\/portrait-woman-customer-service-worker-2-min-scaled.jpg\" parallax=\"on\" custom_padding=\"0px|0|0px|0px|false|false\" global_colors_info=\"{}\"][et_pb_fullwidth_header title=\"Fale com a gente!\" text_orientation=\"center\" admin_label=\"Fullwidth Header\" _builder_version=\"4.27.4\" title_font=\"Montserrat|600|||||||\" title_text_align=\"center\" title_font_size=\"40px\" title_line_height=\"1.2em\" content_font=\"Montserrat|600|||||||\" content_text_align=\"center\" content_font_size=\"17px\" content_line_height=\"1.8em\" background_color=\"rgba(0,0,0,0)\" use_background_color_gradient=\"on\" background_color_gradient_stops=\"#06034b 0%|#06034b 36%|#fe9719 100%\" parallax=\"on\" parallax_method=\"on\" custom_button_one=\"on\" button_one_text_size=\"15px\" button_one_bg_color=\"#ffa727\" button_one_border_width=\"15px\" button_one_border_color=\"#ffa727\" button_one_border_radius=\"100px\" button_one_letter_spacing=\"5px\" button_one_font=\"Open Sans|700||on|||||\" custom_margin=\"|||\" custom_padding=\"0vw||0vw||true|\" custom_padding_tablet=\"100px||100px||true\" custom_padding_phone=\"|||\" custom_padding_last_edited=\"on|desktop\" title_font_size_tablet=\"60px\" title_font_size_phone=\"36px\" title_font_size_last_edited=\"on|phone\" content_font_size_tablet=\"\" content_font_size_phone=\"16px\" content_font_size_last_edited=\"on|phone\" button_one_text_size_tablet=\"\" button_one_text_size_phone=\"\" button_one_text_size_last_edited=\"on|desktop\" button_one_border_color_hover=\"#ff8a3d\" button_one_border_radius_hover=\"100px\" button_one_letter_spacing_hover=\"5px\" button_one_bg_color_hover=\"#ff8a3d\" global_colors_info=\"{}\" button_one_text_size__hover_enabled=\"off\" button_two_text_size__hover_enabled=\"off\" button_one_text_color__hover_enabled=\"off\" button_two_text_color__hover_enabled=\"off\" button_one_border_width__hover_enabled=\"off\" button_two_border_width__hover_enabled=\"off\" button_one_border_color__hover_enabled=\"on\" button_one_border_color__hover=\"#ff8a3d\" button_two_border_color__hover_enabled=\"off\" button_one_border_radius__hover_enabled=\"on\" button_one_border_radius__hover=\"100px\" button_two_border_radius__hover_enabled=\"off\" button_one_letter_spacing__hover_enabled=\"on\" button_one_letter_spacing__hover=\"5px\" button_two_letter_spacing__hover_enabled=\"off\" button_one_bg_color__hover_enabled=\"on\" button_one_bg_color__hover=\"#ff8a3d\" button_two_bg_color__hover_enabled=\"off\"]<p>Nossos especialistas est\u00e3o prontos para ajudar a escalar o seu neg\u00f3cio, conte conosco!<\/p>[\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=\"1\" admin_label=\"Contact Info\" _builder_version=\"4.24.2\" background_color=\"#06034b\" global_colors_info=\"{}\"][et_pb_row column_structure=\"3_5,2_5\" _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_column type=\"3_5\" _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_contact_form email=\"marketing@bs4it.com.br\" title=\"Converse com a gente!\" custom_message=\"ORIGEM: WEBSITE -CONTATO||et_pb_line_break_holder||||et_pb_line_break_holder||Nome:%%Name%%||et_pb_line_break_holder||Email Corporativo:%%E-mail%%||et_pb_line_break_holder||Telefone:%%Phone%%||et_pb_line_break_holder||CNPJ:%%Cnpj%%||et_pb_line_break_holder||Mensagem:%%Message%%\" success_message=\"Ol\u00e1, agradecemos sua mensagem. Em breve entraremos em contato!\" _builder_version=\"4.27.4\" _module_preset=\"default\" _unique_id=\"ff1a8c8a-775f-47ef-a33a-8173e6ce78c2\" form_field_background_color=\"#FFFFFF\" form_field_text_color=\"#000000\" form_field_focus_background_color=\"#FFFFFF\" form_field_focus_text_color=\"#000000\" title_text_color=\"#FFFFFF\" title_font_size=\"30px\" captcha_text_color=\"#FFFFFF\" captcha_font_size=\"24px\" captcha_line_height=\"1em\" custom_button=\"on\" button_text_size=\"24px\" button_text_color=\"#FFFFFF\" button_bg_color=\"#fba81a\" button_border_width=\"0px\" button_border_color=\"RGBA(255,255,255,0)\" button_border_radius=\"34px\" button_use_icon=\"off\" custom_css_free_form=\".et-pb-contact-message {||  color: #fff !important;||}\" global_colors_info=\"{}\"][et_pb_contact_field field_id=\"Name\" field_title=\"Nome\" allowed_symbols=\"letters\" _builder_version=\"4.27.4\" global_colors_info=\"{}\" button_text_size__hover_enabled=\"off\" button_one_text_size__hover_enabled=\"off\" button_two_text_size__hover_enabled=\"off\" button_text_color__hover_enabled=\"off\" button_one_text_color__hover_enabled=\"off\" button_two_text_color__hover_enabled=\"off\" button_border_width__hover_enabled=\"off\" button_one_border_width__hover_enabled=\"off\" button_two_border_width__hover_enabled=\"off\" button_border_color__hover_enabled=\"off\" button_one_border_color__hover_enabled=\"off\" button_two_border_color__hover_enabled=\"off\" button_border_radius__hover_enabled=\"off\" button_one_border_radius__hover_enabled=\"off\" button_two_border_radius__hover_enabled=\"off\" button_letter_spacing__hover_enabled=\"off\" button_one_letter_spacing__hover_enabled=\"off\" button_two_letter_spacing__hover_enabled=\"off\" button_bg_color__hover_enabled=\"off\" button_one_bg_color__hover_enabled=\"off\" button_two_bg_color__hover_enabled=\"off\"][\/et_pb_contact_field][et_pb_contact_field field_id=\"E-mail\" field_title=\"Email Corporativo\" field_type=\"email\" _builder_version=\"4.27.4\" global_colors_info=\"{}\" button_text_size__hover_enabled=\"off\" button_one_text_size__hover_enabled=\"off\" button_two_text_size__hover_enabled=\"off\" button_text_color__hover_enabled=\"off\" button_one_text_color__hover_enabled=\"off\" button_two_text_color__hover_enabled=\"off\" button_border_width__hover_enabled=\"off\" button_one_border_width__hover_enabled=\"off\" button_two_border_width__hover_enabled=\"off\" button_border_color__hover_enabled=\"off\" button_one_border_color__hover_enabled=\"off\" button_two_border_color__hover_enabled=\"off\" button_border_radius__hover_enabled=\"off\" button_one_border_radius__hover_enabled=\"off\" button_two_border_radius__hover_enabled=\"off\" button_letter_spacing__hover_enabled=\"off\" button_one_letter_spacing__hover_enabled=\"off\" button_two_letter_spacing__hover_enabled=\"off\" button_bg_color__hover_enabled=\"off\" button_one_bg_color__hover_enabled=\"off\" button_two_bg_color__hover_enabled=\"off\"][\/et_pb_contact_field][et_pb_contact_field field_id=\"Phone\" field_title=\"Telefone\" allowed_symbols=\"numbers\" _builder_version=\"4.27.4\" global_colors_info=\"{}\" button_text_size__hover_enabled=\"off\" button_one_text_size__hover_enabled=\"off\" button_two_text_size__hover_enabled=\"off\" button_text_color__hover_enabled=\"off\" button_one_text_color__hover_enabled=\"off\" button_two_text_color__hover_enabled=\"off\" button_border_width__hover_enabled=\"off\" button_one_border_width__hover_enabled=\"off\" button_two_border_width__hover_enabled=\"off\" button_border_color__hover_enabled=\"off\" button_one_border_color__hover_enabled=\"off\" button_two_border_color__hover_enabled=\"off\" button_border_radius__hover_enabled=\"off\" button_one_border_radius__hover_enabled=\"off\" button_two_border_radius__hover_enabled=\"off\" button_letter_spacing__hover_enabled=\"off\" button_one_letter_spacing__hover_enabled=\"off\" button_two_letter_spacing__hover_enabled=\"off\" button_bg_color__hover_enabled=\"off\" button_one_bg_color__hover_enabled=\"off\" button_two_bg_color__hover_enabled=\"off\"][\/et_pb_contact_field][et_pb_contact_field field_id=\"Cnpj\" field_title=\"CNPJ\" allowed_symbols=\"numbers\" _builder_version=\"4.27.4\" global_colors_info=\"{}\" button_text_size__hover_enabled=\"off\" button_one_text_size__hover_enabled=\"off\" button_two_text_size__hover_enabled=\"off\" button_text_color__hover_enabled=\"off\" button_one_text_color__hover_enabled=\"off\" button_two_text_color__hover_enabled=\"off\" button_border_width__hover_enabled=\"off\" button_one_border_width__hover_enabled=\"off\" button_two_border_width__hover_enabled=\"off\" button_border_color__hover_enabled=\"off\" button_one_border_color__hover_enabled=\"off\" button_two_border_color__hover_enabled=\"off\" button_border_radius__hover_enabled=\"off\" button_one_border_radius__hover_enabled=\"off\" button_two_border_radius__hover_enabled=\"off\" button_letter_spacing__hover_enabled=\"off\" button_one_letter_spacing__hover_enabled=\"off\" button_two_letter_spacing__hover_enabled=\"off\" button_bg_color__hover_enabled=\"off\" button_one_bg_color__hover_enabled=\"off\" button_two_bg_color__hover_enabled=\"off\"][\/et_pb_contact_field][et_pb_contact_field field_id=\"Message\" field_title=\"Mensagem\" field_type=\"text\" fullwidth_field=\"on\" _builder_version=\"4.27.4\" global_colors_info=\"{}\" button_text_size__hover_enabled=\"off\" button_one_text_size__hover_enabled=\"off\" button_two_text_size__hover_enabled=\"off\" button_text_color__hover_enabled=\"off\" button_one_text_color__hover_enabled=\"off\" button_two_text_color__hover_enabled=\"off\" button_border_width__hover_enabled=\"off\" button_one_border_width__hover_enabled=\"off\" button_two_border_width__hover_enabled=\"off\" button_border_color__hover_enabled=\"off\" button_one_border_color__hover_enabled=\"off\" button_two_border_color__hover_enabled=\"off\" button_border_radius__hover_enabled=\"off\" button_one_border_radius__hover_enabled=\"off\" button_two_border_radius__hover_enabled=\"off\" button_letter_spacing__hover_enabled=\"off\" button_one_letter_spacing__hover_enabled=\"off\" button_two_letter_spacing__hover_enabled=\"off\" button_bg_color__hover_enabled=\"off\" button_one_bg_color__hover_enabled=\"off\" button_two_bg_color__hover_enabled=\"off\"][\/et_pb_contact_field][\/et_pb_contact_form][\/et_pb_column][et_pb_column type=\"2_5\" _builder_version=\"4.27.4\" _module_preset=\"default\" global_colors_info=\"{}\"][et_pb_text _builder_version=\"4.27.4\" _module_preset=\"default\" text_text_color=\"#FFFFFF\" header_text_color=\"#FFFFFF\" hover_enabled=\"0\" global_colors_info=\"{}\" sticky_enabled=\"0\"]<div class=\"et_pb_module et_pb_text et_pb_text_15  et_pb_text_align_left et_pb_bg_layout_light\">\n<div class=\"et_pb_text_inner\">\n<p><span><strong><\/strong><\/span><\/p>\n<p><span><strong><\/strong><\/span><\/p>\n<p><span><strong><\/strong><\/span><\/p>\n<p><span><strong><\/strong><\/span><\/p>\n<p><span><strong><\/strong><\/span><\/p>\n<p><span style=\"text-decoration: underline;\"><strong>Unidade Ribeir\u00e3o Preto<\/strong><\/span><\/p>\n<p>Rua: Jos\u00e9 Bianchi, 555 \u2013 Sala 1605 \u2013 Nova Ribeirania,\u00a0 Ribeir\u00e3o Preto \u2013 SP, 14096-730<\/p>\n<p><span style=\"text-decoration: underline;\"><strong>Unidade S\u00e3o Paulo<\/strong><\/span><\/p>\n<p><span>Rua Coronel Jos\u00e9 Eus\u00e9bio, 95 - <\/span><span>Casa 13 - CX Postal 1874, <\/span><span>Higien\u00f3polis, S\u00e3o Paulo - SP, 01239-030<\/span><\/p>\n<\/div>\n<\/div>\n<div class=\"et_pb_module et_pb_text et_pb_text_16  et_pb_text_align_left et_pb_bg_layout_light\">\n<div class=\"et_pb_text_inner\">\n<h1><span>16 3623.0004<\/span><\/h1>\n<h1><span>11 2391.6234<\/span><\/h1>\n<\/div>\n<\/div>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]","_et_gb_content_width":"","footnotes":""},"class_list":["post-16320","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Ouvidoria - BS4IT<\/title>\n<meta name=\"description\" content=\"Acesse a Ouvidoria: canal direto, sigiloso e imparcial para registrar reclama\u00e7\u00f5es, sugest\u00f5es ou den\u00fancias e garantir solu\u00e7\u00f5es transparentes.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.bs4it.com.br\/en\/ouvidoria\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ouvidoria - BS4IT\" \/>\n<meta property=\"og:description\" content=\"Acesse a Ouvidoria: canal direto, sigiloso e imparcial para registrar reclama\u00e7\u00f5es, sugest\u00f5es ou den\u00fancias e garantir solu\u00e7\u00f5es transparentes.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.bs4it.com.br\/en\/ouvidoria\/\" \/>\n<meta property=\"og:site_name\" content=\"BS4IT\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/BS4IT\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-01T13:39:51+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.bs4it.com.br\\\/ouvidoria\\\/\",\"url\":\"https:\\\/\\\/www.bs4it.com.br\\\/ouvidoria\\\/\",\"name\":\"Ouvidoria - BS4IT\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.bs4it.com.br\\\/#website\"},\"datePublished\":\"2025-09-11T22:34:02+00:00\",\"dateModified\":\"2026-04-01T13:39:51+00:00\",\"description\":\"Acesse a Ouvidoria: canal direto, sigiloso e imparcial para registrar reclama\u00e7\u00f5es, sugest\u00f5es ou den\u00fancias e garantir solu\u00e7\u00f5es transparentes.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.bs4it.com.br\\\/ouvidoria\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.bs4it.com.br\\\/ouvidoria\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.bs4it.com.br\\\/ouvidoria\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"In\u00edcio\",\"item\":\"https:\\\/\\\/www.bs4it.com.br\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Ouvidoria\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.bs4it.com.br\\\/#website\",\"url\":\"https:\\\/\\\/www.bs4it.com.br\\\/\",\"name\":\"BS4IT\",\"description\":\"NOSSA EXPERI\u00caNCIA A FAVOR DO SEU NEG\u00d3CIO\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.bs4it.com.br\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.bs4it.com.br\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.bs4it.com.br\\\/#organization\",\"name\":\"BS4IT Solu\u00e7\u00f5es\",\"alternateName\":\"BS4IT\",\"url\":\"https:\\\/\\\/www.bs4it.com.br\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.bs4it.com.br\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.bs4it.com.br\\\/wp-content\\\/uploads\\\/2023\\\/09\\\/LOGO-BS4IT-NOVO-azul.png\",\"contentUrl\":\"https:\\\/\\\/www.bs4it.com.br\\\/wp-content\\\/uploads\\\/2023\\\/09\\\/LOGO-BS4IT-NOVO-azul.png\",\"width\":600,\"height\":600,\"caption\":\"BS4IT Solu\u00e7\u00f5es\"},\"image\":{\"@id\":\"https:\\\/\\\/www.bs4it.com.br\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/BS4IT\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/bs4it\\\/mycompany\\\/?viewAsMember=true\",\"https:\\\/\\\/www.instagram.com\\\/BS4IT\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Ouvidoria - BS4IT","description":"Acesse a Ouvidoria: canal direto, sigiloso e imparcial para registrar reclama\u00e7\u00f5es, sugest\u00f5es ou den\u00fancias e garantir solu\u00e7\u00f5es transparentes.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.bs4it.com.br\/en\/ouvidoria\/","og_locale":"en_US","og_type":"article","og_title":"Ouvidoria - BS4IT","og_description":"Acesse a Ouvidoria: canal direto, sigiloso e imparcial para registrar reclama\u00e7\u00f5es, sugest\u00f5es ou den\u00fancias e garantir solu\u00e7\u00f5es transparentes.","og_url":"https:\/\/www.bs4it.com.br\/en\/ouvidoria\/","og_site_name":"BS4IT","article_publisher":"https:\/\/www.facebook.com\/BS4IT","article_modified_time":"2026-04-01T13:39:51+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.bs4it.com.br\/ouvidoria\/","url":"https:\/\/www.bs4it.com.br\/ouvidoria\/","name":"Ouvidoria - BS4IT","isPartOf":{"@id":"https:\/\/www.bs4it.com.br\/#website"},"datePublished":"2025-09-11T22:34:02+00:00","dateModified":"2026-04-01T13:39:51+00:00","description":"Acesse a Ouvidoria: canal direto, sigiloso e imparcial para registrar reclama\u00e7\u00f5es, sugest\u00f5es ou den\u00fancias e garantir solu\u00e7\u00f5es transparentes.","breadcrumb":{"@id":"https:\/\/www.bs4it.com.br\/ouvidoria\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.bs4it.com.br\/ouvidoria\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.bs4it.com.br\/ouvidoria\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"In\u00edcio","item":"https:\/\/www.bs4it.com.br\/"},{"@type":"ListItem","position":2,"name":"Ouvidoria"}]},{"@type":"WebSite","@id":"https:\/\/www.bs4it.com.br\/#website","url":"https:\/\/www.bs4it.com.br\/","name":"BS4IT","description":"NOSSA EXPERI\u00caNCIA A FAVOR DO SEU NEG\u00d3CIO","publisher":{"@id":"https:\/\/www.bs4it.com.br\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.bs4it.com.br\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.bs4it.com.br\/#organization","name":"BS4IT Solu\u00e7\u00f5es","alternateName":"BS4IT","url":"https:\/\/www.bs4it.com.br\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.bs4it.com.br\/#\/schema\/logo\/image\/","url":"https:\/\/www.bs4it.com.br\/wp-content\/uploads\/2023\/09\/LOGO-BS4IT-NOVO-azul.png","contentUrl":"https:\/\/www.bs4it.com.br\/wp-content\/uploads\/2023\/09\/LOGO-BS4IT-NOVO-azul.png","width":600,"height":600,"caption":"BS4IT Solu\u00e7\u00f5es"},"image":{"@id":"https:\/\/www.bs4it.com.br\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/BS4IT","https:\/\/www.linkedin.com\/company\/bs4it\/mycompany\/?viewAsMember=true","https:\/\/www.instagram.com\/BS4IT"]}]}},"_links":{"self":[{"href":"https:\/\/www.bs4it.com.br\/en\/wp-json\/wp\/v2\/pages\/16320","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.bs4it.com.br\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.bs4it.com.br\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.bs4it.com.br\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bs4it.com.br\/en\/wp-json\/wp\/v2\/comments?post=16320"}],"version-history":[{"count":38,"href":"https:\/\/www.bs4it.com.br\/en\/wp-json\/wp\/v2\/pages\/16320\/revisions"}],"predecessor-version":[{"id":17101,"href":"https:\/\/www.bs4it.com.br\/en\/wp-json\/wp\/v2\/pages\/16320\/revisions\/17101"}],"wp:attachment":[{"href":"https:\/\/www.bs4it.com.br\/en\/wp-json\/wp\/v2\/media?parent=16320"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}